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Contributed By: Mike Phipps Finance on

Isn’t social media wonderful. You get to connect with all your “friends”, share life experiences, buy and sell stuff and if you’re really lucky make interesting discoveries about people and places. Recently I was included in a popular post that’s being shared on one particular platform.  The premise is pretty simple and is designed to make an argument relating to Covid 19 risk management. An image of a bowl of 100 jellybeans is used with a caption suggesting that the aim of the exercise to is show stupid people how dangerous Covid really is. The proposition is that if 2 of the 100 jellybeans wereRead More →

Contributed By: Nick Buick on

In response to COVID-19, RealEstate.com.au is running a heck of a promotion right now where they guarantee that ANY upgraded listing (be it a sale or rental) that hasn’t filled by the conclusion of the upgrade term, can be re-upgraded again, absolutely free. I sent a mass email out about this to all of our managers a couple of weeks ago and so far, maybe 2 managers, have taken advantage of this offer. Which I find astonishing! It’s literally completely free, and instant. All you have to do is say the word. We upgrade hundreds of listings per month for managers, so for only 2-3%Read More →

Contributed By: Nick Buick on

Dear Nick, I just finished uploading all my images and they look awful. They are all sideways and cropped strangely and dark and out of focus. What am I doing wrong? This is, indeed, a very familiar email/telephone call that I receive from managers quite often. And after viewing the images in question, my response is as follows:Read More →

Contributed By: Nick Buick on

Dear Nick, I just received a 1Form application. How do I view it? I don’t know my password, I don’t know my username, it keeps telling me it wants me to ‘verify’. Please help I need to see this application ASAP!Kind Regards,Every Onsite Manager I get that email (often in less conversational tones and language not suitable for this family blog) at least half a dozen times per day… every single day. Setting up 1Form is a tedious process and I feel your pain! Every manager is sent an instruction pack that explains this process when they join our agency, but by the time theyRead More →

Contributed By: Nick Buick on

I sit on a BC Committee for a complex in Teneriffe that has 97 lots in the building. Each lot has underground car spaces that are on-title (ie: Not common property). The car spaces are in a secure parking garage, but they are open-plan (not individually enclosed). Over the years the committee has struggled significantly to keep parking garage clean of refuse and debris that lot owners and their tenants bring into their car space and store there. Everything from old couches, cardboard boxes, tool chests to rusting car bodies is being housed in various car spaces and making a real mess of the complex.Read More →

Contributed By: Hynes Legal on

The background Law can be a very dry occupation. As long as you are not on the receiving end of them, some of the lines in legal judgments can be somewhat amusing. One of the best judgments in recent times was the striking out of the bulk of Mark Latham’s defamation defence, but the judgment in this decision started with: ‘In his notes for a law lecture dated 1 July 1850, Abraham Lincoln wrote: Discourage litigation. Persuade your neighbours to compromise whenever you can. Point out to them how the nominal winner is often a real loser – in fees, expenses, and waste of time.’ If you were inRead More →

Realestate.com.au’s Rent Specialist, Kurtis Pirotta, sits down with a local tenant to discuss exactly how tenants are using their service these days to locate rentals from TheOnsiteManager. There’s a lot of great information here about how we can tailor our marketing strategy to capitalise on tenant search methods. Check it out!Read More →

Contributed By: Mike Phipps Finance on

As accommodation industry professionals we are all in the people business. Our clients are people, our owners, tenants, landlords and committee members are people and our guests are, for the most part, people.  Yes, the pet friendly resort is on the rise but let’s stick with people for now. As people in a people business I would argue that our greatest asset is our ability to communicate effectively.   In recent years the explosion in social media use combined with the myriad nonverbal, non-personal forms of communication at our disposal is resulting in more communication than ever before. Social Media users in Australia are some ofRead More →

Contributed By: Nick Gorrell on

The World of technology relentlessly changes how we do day to day activities that we currently take for granted, we have seen the likes of google, airbnb, uber and VR come from nowhere to become the accepted norms. I recently found this interesting video on a service being used for property management in California US and thought that you would enjoy watching it. While I suspect that this service may not be the final answer to providing ultra efficient and cost effective rental agents (quite a few of the prospective tenants I have met are more likely to ‘borrow’ the robots than politely interact withRead More →

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