{"version":"1.0","provider_name":"TheOnsiteManager","provider_url":"https:\/\/theonsitemanager.com.au\/news","author_name":"HiRUM Software Solutions","author_url":"https:\/\/theonsitemanager.com.au\/news\/author\/saleshirum-com-au\/","title":"Responding to Online Guest Reviews: Why & How to Do It - TheOnsiteManager","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"M9VSbAUMDt\"><a href=\"https:\/\/theonsitemanager.com.au\/news\/responding-online-guest-reviews\/\">Responding to Online Guest Reviews: Why &#038; How to Do It<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/theonsitemanager.com.au\/news\/responding-online-guest-reviews\/embed\/#?secret=M9VSbAUMDt\" width=\"600\" height=\"338\" title=\"&#8220;Responding to Online Guest Reviews: Why &#038; How to Do It&#8221; &#8212; TheOnsiteManager\" data-secret=\"M9VSbAUMDt\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/*! This file is auto-generated *\/\n!function(c,d){\"use strict\";var e=!1,o=!1;if(d.querySelector)if(c.addEventListener)e=!0;if(c.wp=c.wp||{},c.wp.receiveEmbedMessage);else if(c.wp.receiveEmbedMessage=function(e){var t=e.data;if(!t);else if(!(t.secret||t.message||t.value));else if(\/[^a-zA-Z0-9]\/.test(t.secret));else{for(var r,s,a,i=d.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),n=d.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),o=new RegExp(\"^https?:$\",\"i\"),l=0;l<n.length;l++)n[l].style.display=\"none\";for(l=0;l<i.length;l++)if(r=i[l],e.source!==r.contentWindow);else{if(r.removeAttribute(\"style\"),\"height\"===t.message){if(1e3<(s=parseInt(t.value,10)))s=1e3;else if(~~s<200)s=200;r.height=s}if(\"link\"===t.message)if(s=d.createElement(\"a\"),a=d.createElement(\"a\"),s.href=r.getAttribute(\"src\"),a.href=t.value,!o.test(a.protocol));else if(a.host===s.host)if(d.activeElement===r)c.top.location.href=t.value}}},e)c.addEventListener(\"message\",c.wp.receiveEmbedMessage,!1),d.addEventListener(\"DOMContentLoaded\",t,!1),c.addEventListener(\"load\",t,!1);function t(){if(o);else{o=!0;for(var e,t,r,s=-1!==navigator.appVersion.indexOf(\"MSIE 10\"),a=!!navigator.userAgent.match(\/Trident.*rv:11\\.\/),i=d.querySelectorAll(\"iframe.wp-embedded-content\"),n=0;n<i.length;n++){if(!(r=(t=i[n]).getAttribute(\"data-secret\")))r=Math.random().toString(36).substr(2,10),t.src+=\"#?secret=\"+r,t.setAttribute(\"data-secret\",r);if(s||a)(e=t.cloneNode(!0)).removeAttribute(\"security\"),t.parentNode.replaceChild(e,t);t.contentWindow.postMessage({message:\"ready\",secret:r},\"*\")}}}}(window,document);\n<\/script>\n","thumbnail_url":"https:\/\/cdn.theonsitemanager.com.au\/news\/wp-content\/uploads\/2018\/03\/rating.jpg","thumbnail_width":990,"thumbnail_height":655,"description":"Article originally appears in HiRUM industry blog:\u00a0https:\/\/www.hirum.com.au\/blog\/responding-online-guest-reviews\/ The benefits of building a strong online review profile are irrefutable\u2026Online reviews not only provide a unique opportunity to foster guest relationships post check-out, but have also been proven to deliver higher profits to accommodation providers. We discussed these benefits in more depth in a\u00a0recent blog article. Now, we would like to explain to you the benefits of responding to the reviews your property receives &amp; how you should go about doing so. Reviews, responses and Google It\u2019s rare for Google to openly discuss aspects of their ranking algorithm, but perhaps in an effort to support small business,Read More &rarr;"}