{"version":"1.0","provider_name":"TheOnsiteManager","provider_url":"https:\/\/theonsitemanager.com.au\/news","author_name":"ARAMA","author_url":"https:\/\/theonsitemanager.com.au\/news\/author\/melanie-lawaapt-net-au\/","title":"Service With A Smile - TheOnsiteManager","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"pTN7hMk5lB\"><a href=\"https:\/\/theonsitemanager.com.au\/news\/service-with-a-smile\/\">Service With A Smile<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/theonsitemanager.com.au\/news\/service-with-a-smile\/embed\/#?secret=pTN7hMk5lB\" width=\"600\" height=\"338\" title=\"&#8220;Service With A Smile&#8221; &#8212; TheOnsiteManager\" data-secret=\"pTN7hMk5lB\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/*! This file is auto-generated *\/\n!function(c,d){\"use strict\";var e=!1,o=!1;if(d.querySelector)if(c.addEventListener)e=!0;if(c.wp=c.wp||{},c.wp.receiveEmbedMessage);else if(c.wp.receiveEmbedMessage=function(e){var t=e.data;if(!t);else if(!(t.secret||t.message||t.value));else if(\/[^a-zA-Z0-9]\/.test(t.secret));else{for(var r,s,a,i=d.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),n=d.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),o=new RegExp(\"^https?:$\",\"i\"),l=0;l<n.length;l++)n[l].style.display=\"none\";for(l=0;l<i.length;l++)if(r=i[l],e.source!==r.contentWindow);else{if(r.removeAttribute(\"style\"),\"height\"===t.message){if(1e3<(s=parseInt(t.value,10)))s=1e3;else if(~~s<200)s=200;r.height=s}if(\"link\"===t.message)if(s=d.createElement(\"a\"),a=d.createElement(\"a\"),s.href=r.getAttribute(\"src\"),a.href=t.value,!o.test(a.protocol));else if(a.host===s.host)if(d.activeElement===r)c.top.location.href=t.value}}},e)c.addEventListener(\"message\",c.wp.receiveEmbedMessage,!1),d.addEventListener(\"DOMContentLoaded\",t,!1),c.addEventListener(\"load\",t,!1);function t(){if(o);else{o=!0;for(var e,t,r,s=-1!==navigator.appVersion.indexOf(\"MSIE 10\"),a=!!navigator.userAgent.match(\/Trident.*rv:11\\.\/),i=d.querySelectorAll(\"iframe.wp-embedded-content\"),n=0;n<i.length;n++){if(!(r=(t=i[n]).getAttribute(\"data-secret\")))r=Math.random().toString(36).substr(2,10),t.src+=\"#?secret=\"+r,t.setAttribute(\"data-secret\",r);if(s||a)(e=t.cloneNode(!0)).removeAttribute(\"security\"),t.parentNode.replaceChild(e,t);t.contentWindow.postMessage({message:\"ready\",secret:r},\"*\")}}}}(window,document);\n<\/script>\n","thumbnail_url":"https:\/\/cdn.theonsitemanager.com.au\/news\/wp-content\/uploads\/2022\/10\/service-with-a-smile.jpg","thumbnail_width":840,"thumbnail_height":560,"description":"ONE OF THE MOST IMPORTANT MAXIMS for anyone working in Management and Letting Rights is that to be in the hospitality industry you have to be hospitable &#8211; likewise to be in the service industry you have to provide good service. That\u2019s the mantra of Michael Cross, who with his wife Karen, took out this year\u2019s TOP Award as&nbsp;Building Managers of the Year for the amazing work they do at the Gold Coast\u2019s Dorchester on The Beach. The Top Awards made for a&nbsp;phenomenal night&nbsp;with close to 300 guests sitting down to a gala dinner at the Brisbane City Hall \u2013 a beautiful location that&nbsp;looked absolutelyRead More &rarr;"}