Let’s Talk
Contributed By: Mike Phipps Finance on
As accommodation industry professionals we are all in the people business. Our clients are people, our owners, tenants, landlords and committee members are people and our guests are, for the most part, people. Yes, the pet friendly resort is on the rise but let’s stick with people for now. As people in a people business I would argue that our greatest asset is our ability to communicate effectively. In recent years the explosion in social media use combined with the myriad nonverbal, non-personal forms of communication at our disposal is resulting in more communication than ever before. Social Media users in Australia are some ofRead More →