Facilities Management

Airbnb is never far from the headlines, and many industry segments are clamouring for regulation. In June 2018 the NSW government announced severe restrictions on short stay accommodation. It remains to be seen how that will work in practice, and how Queensland will implement our own version. Hopefully the legislative response will be informed by the lessons learned from the regulation of ride sharing services such as Uber. Industry Concerns Body Corporates, owners, and on-site managers are justifiably concerned about the rising popularity of home sharing services, and other online accommodation booking platforms, for properties within Community Title Schemes. Naturally, I can’t condone “self-help” remediesRead More →

Contributed By: Hynes Legal on

If you don’t know whether the cladding on your building is combustible (or to use the less scary word – non-conforming), you are soon going to be forced to find out. The issue over what cladding has been used on buildings crystallised after the Grenfell Tower fire in the UK in 2017.  Australia’s equivalent (without the horrific loss of life in Grenfell) was the Lacrosse Tower fire in Melbourne in 2014. The ABC’s Four Corners covered the issue in this excellent episode. Since then the wheels of respective state governments have turned very slowly.  Victoria has their cladding task force and has now come up with a rectification solution that will allow lot ownersRead More →

I frequently speak with managers who are frustrated by the standard of service offered up by so-called specialists in Management Rights, who in reality, have limited experience and knowledge of this industry and result in unnecessary professional fees and cost blowouts. Existing “industry accreditation programs” appear to me as little more than pay-for-play operations that exist purely to sell magazine advertising, where anyone can be ‘accredited’ if they simply open their chequebook. This doesn’t help our industry, in my opinion, as such we have set out to develop a program that has complete financial independence and is entirely merit based, as measured by the managementRead More →

Contributed By: Hynes Legal on

We first wrote about bullying in strata more than two years ago. We have been waiting for a while, but we finally have a decision from the Fair Work Commission (FWC) that gives some guidance about whether the sort of conduct we regularly see in terms of committee and resident manager communications constitutes bullying. And if we are going to gloat just a little bit, it played out the way we predicted it would. Every other day we deal with business relationship breakdowns in strata. Tit gets exchanged for tat. Petty email wars ensue. Mud gets thrown and names called. A committee/management rights relationship is a special one. IfRead More →

Contributed By: Lisa Rutland from MyBodyCorpReport.com.au on

I spend all day, every day, reading body corporate records; lucky me. The business conducted by each scheme differs wildly but there are several core things that majority schemes do. Termite inspections is one of them. The BCCM Act doesn’t explicitly require that a body corporate do regular termite inspections. As is usually the case the applicable legislation is far broader than focussing on the one issue. Section 159 of the Standard Module requires the body corporate to maintain common property in good condition. If the scheme is a Building Format Plan (BFP) legislation requires the body corporate must go a step further. Section 159(2)Read More →

Contributed By: Hotspots Australia on

New smoke alarm legislation in Queensland came into play from 1 January 2017 and is expected to drastically cut the number of deaths from house fires. The new legislation requires every domestic home, including rental properties, to have smoke alarms that are photoelectric, interconnected, and either hard-wired or powered by a 10-year lithium battery. For property managers this means additional obligations with regards to the installation and maintenance of smoke alarms. Smoke alarms are currently required by law in all rental properties but the type of alarm installed is no longer something that can be left to the owner’s discretion. Failure to install the correctRead More →

We are thrilled to launch our Industry Recommended Professional program! Below is a Q&A explaining the program, its benefits and how it works. What Is the Industry Recommended Professional program? Our industry has entered an age where the quantity of suppliers is great, but often the quality of work offered is not. Managers and prospective managers expend considerable time and money in their efforts to source professional service providers who understand this industry and specialise in it. The Industry Recommended Professional program allows such service providers to rapidly and easily distinguish themselves as authorities both trusted, and respected in our Management Rights industry. It isRead More →

Contributed By: HiRUM Software Solutions on

Article originally appeared in HiRUM Industry Blog Find links to resources and information that will help you become ‘Games’ Ready. With the impending ‘Games’, things are going to get extremely busy in Queensland. With 6,600 athletes, 15,000 volunteers and 1.5 million spectators converging on the Gold Coast, Sunshine Coast and as far as FNQ. Given the number of people visiting and with the ‘Games’ craziness about to begin, you want to make sure your business is ready and that you are as prepared as you can be. At HiRUM, we are in the process of planning; coordinating staff travel plans and re-organising deliveries etc. ThereRead More →

I recently had an interesting discussion with one of our managers, lets call him Geoff, whose Body Corporate committee had very generously advised him they were concerned he was being underpaid. Our manager asked me how much remuneration I thought a manager of a complex of his size and location should be paid… and I’m embarrassed to say, all I could do was shrug my shoulders. You see although I’ve worked in this industry for over a decade, speak to dozens of onsite managers every day, and am a licenced letting agent myself… The truth is, I personally, have never worked as a caretaker andRead More →