October 2022

You are browsing the site archives for October 2022.

Contributed By: Claire Ryan - REIQ on

The Real Estate Institute of Queensland (REIQ) is launching a bold brand identity today that reflects the exciting evolution of the state’s peak body for real estate professionals and sets it up for the next hundred years. REIQ CEO Antonia Mercorella said over the past 104 years, the REIQ had proudly served its members and fearlessly represented and advocated on behalf of the state’s real estate profession, all while strategically planning and investing to strengthen this resolve. “While the REIQ name is well-known and is associated with a high level of trust and integrity, we felt our brand no longer matched the progressive path we’veRead More →

Contributed By: Mike Phipps Finance on

The managing director and I have today witnessed a rare and unusual event. While sitting in the departure lounge at Queenstown we observe what appears to be a group of fare paying passengers boarding a Jetstar flight and actually taking off. Of course, we have no way of knowing if the flight is on schedule or the umpteenth rescheduled attempt. Given recent stories regarding experiences with Jetstar I’m betting on option B. Here’s a recent review from a colleague who, because he is careful with his money (polite definition for tight arse) has been a loyal and long suffering Jetstar customer: We were in BaliRead More →

Contributed By: Andrew Persijn & Hannah Hewitt - REIQ on

Property managers will no doubt be aware that the second phase of the Stage 1 rental reforms came into effect on 1 October 2022. In this article, we will be examining how the amendments impact the emergency repairs provisions of the Residential Tenancies and Rooming Accommodation Act 2008 (RTRA Act). WHAT CONSTITUTES EMERGENCY REPAIRS? Section 214 of the RTRA Act states that emergency repairs include: – a burst water service or a serious water service leak; – a blocked or broken lavatory system; – a serious roof leak; – a gas leak; – a dangerous electrical fault; – flooding or serious flood damage;serious storm, fire or impactRead More →

Contributed By: Nick Buick on

THE Winners of the prestigious THE Awards were announced at the annual ceremony on Friday Night. Hundreds of managers and industry providers were in attendance for a magical evening of fun, laugher, and oh so much dancing. The Queensland Youth Orchestra Big Band were in attendance with a 24 person orchestra treating the punters to a line-up of speak-easy numbers that perfectly complimented the underground Warehouse Basement venue in Fortitude Valley. The orchestra were accompanied by Frank Senatra-esq vocals of Lachlan Luhrs and the set was rounded off with a special guest appearance by the incredibly talented Irena Lysiuk fresh off the back of herRead More →

THE Awards 2022 was a resounding success and everyone had a fantastic evening. A special thanks to our sponsors: HiRUM, Schindlers Lifts Australia, McAdam Siemon Accountants and Mike Phipps Finance for making the event possible. Here’s the professional images from the evening. We can’t wait to see you all next year!Read More →

Contributed By: ARAMA on

ONE OF THE MOST IMPORTANT MAXIMS for anyone working in Management and Letting Rights is that to be in the hospitality industry you have to be hospitable – likewise to be in the service industry you have to provide good service. That’s the mantra of Michael Cross, who with his wife Karen, took out this year’s TOP Award as Building Managers of the Year for the amazing work they do at the Gold Coast’s Dorchester on The Beach. The Top Awards made for a phenomenal night with close to 300 guests sitting down to a gala dinner at the Brisbane City Hall – a beautiful location that looked absolutelyRead More →

Contributed By: HiRUM Software Solutions on

Don’t Underestimate The Impact Of Guest Reviews In the competitive hospitality market, online hotel reviews have become a VERY important component of a traveler’s decision-making process when deciding where to stay. Marketers are adroit at presenting a property in its best light. The actual worth of a travel experience cannot always be determined by the expectations set by beautiful photos and clever marketing campaigns. Guest Reviews provide a greater insight into the guest’s actual experience and add credibility and proof to the promises advertised. In fact, reviews have become such an important insight into guest experience, that a recent ‘Trust You’ study found that aRead More →

Contributed By: Aon on

How well do you understand the difference between these two covers? Public Liability (PL) & Professional Indemnity (PI) are different types of insurance policies and cover different occurrences. Although they both cover allegations made against you and your business, the types of claims they cover vary. Depending on the nature of your business, you may require both, or just one of these policies.  For some professions, these policies can also be combined into one for your convenience, so you may only have one premium to pay.   Below, we take a look at the coverage under these policies and explain the differences, similarities, and businesses thatRead More →

Contributed By: ARAMA on

Truth, Transparency and Disclosure – our best weapons against fake news An attack on term is an attack on the entire Management & Letting Rights Industry! The management and letting rights industry is locked in a war in which we are being attacked by the deadly weapons of exaggeration, misinformation, lack of disclosure, hidden agendas, corporate greed a need to exert power over other people and fake news. A tiny vocal minority is making a lot of noise trying to persuade the Queensland Government to cut the term of a Management & Letting Rights agreement from 25 years to 3, or 5 or 10 dependingRead More →

Contributed By: Mike Phipps Finance on

Let me start by acknowledging the many readers who sent me life affirming messages following reports of the debacle that was my recent cycling trip to Switzerland. A recurring theme has emerged. It seems that the prospect of me never travelling again has concerned a great many of you. The consensus is that if I curtail all future travel then the chances of misadventure become limited, resulting in less amusing stories to tell. Put simply, it would seem that a good laugh at my expense is the preferred option. Well, fear not, I am back on the horse and write this month’s reflections from InRead More →