General Interest

Contributed By: Nick Buick on

THE Awards 2022 are now confirmed. The venue is booked and paid for, the sponsors are locked in, it’s HAPPENING! WHEN: Friday THE 14th of October 2022 – 7PM till LATEWHERE: THE Warehouse, THE Valley A huge thank you to this years sponsors for making it all possible: HiRUM, Schindler, McAdam Siemon and Phipps Finance. In the coming months you’ll be hearing more from these proud supporters and the great services they offer so please support them and be sure to thank them for making such a fantastic evening possible. We’ve got a great night in store with winner announcements, delicious hot and cold canapesRead More →

I joined ARAMA about six months ago – the Australian Resident Accommodation Managers Association. I’ve attended plenty of events with them since then (See the events section on TheOnsiteManager now: ), and am proud to support the industry association that supports our industry. It’s important. So important, in fact, that TheOnsiteManager have now purchased 20 x six month memberships (value $330+GST) for onsite managers to join ARAMA and we’re giving them away for free! All you need to do is register here ( ), pay for the other six months, and a yearly ARAMA membership is all yours! This offer is open toRead More →

Contributed By: Nick Buick on

The last time we launched a new site version was 2016 so it was long overdue for a facelift! Due to the significant traffic the site receives these days we’ve opted for a graduated upgrade where we’ll overhaul various sections of the site on a piecemeal basis to reduce the overall disruption and minimise the learning curve for our users. We started with the homepage because it’s the FACE of the website. We’ve gone for a lazy load approach that rapidly speeds up the load time of objects and graphics and improves the user experience. We’ve streamlined element design and standardise functionality, improved phone andRead More →

Contributed By: Chris Jones of RAAS on

RAAS Property Group has been entrenched in the MR industry since 2001. RAAS continues to expand and offer improved services , quality communication and digital enhancement Most recently recognising the need to offer the best technology platforms , and after much review and research , the group has introduced a new CRM Eagle to its members. This platform offers ease of use and outstanding digital  communication processes . As always RAAS has maintained  service levels though our dedicated membership , sales and administration support . These extensive resources are not offered by our competitors and has allowed the business to maintain its position as marketRead More →

Contributed By: Mike Phipps Finance on

For the third successive year Mike Phipps Finance have taken out the prestigious Onsite Manager’s Industry Excellence Award in Finance. At a gala event in Brisbane the Phipps Finance team were recognised by their peers and the industry as providing a standard of excellence worthy of recognition. “We started 12 years ago with a focus on service and reliability, and we’ve stuck to our plan, despite distractions and the temptations of cost cutting and lowest common denominator strategies” said director and founder Mike Phipps. “This award is particularly gratifying in terms of confirming our business model. We also have a wonderful team without whom theRead More →

Contributed By: Nick Buick on

The official photos from THE Awards 2021. This was the largest event we’ve ever held. By all accounts everyone had a sensational time. All attendees are welcome to repost these images anywhere they wish. Thanks for coming, everyone, thanks to our amazing sponsors: Complex External Cleaning, Steamatic Gold Coast, AON Insurance, and HiRUM Software Solutions, and I really can’t wait for next year’s!Read More →

Contributed By: ARAMA on

As reported by the Australian Bureau of Statistics, Queensland has seen approximately 14,000 Australians migrate from interstate in the 2nd & 3rd quarter of 2020 and there is no sign of a slowdown in interstate migration to Queensland. The growth in Queensland residents has created a high demand for homes. Either by owner occupiers or by long-term residential tenants. This has driven average weekly rentals and property prices sky high. Low interest rates and the desire for interstate migrants to work from home in Queensland has fuelled emotive buying tactics which put further pressure on the tight rental market. At the height of the pandemic,Read More →

Contributed By: By Michael Gapes, Partner, Carter Newell Lawyers and Peter Lynch, Sales Manager, Aon Risk Services Australia Ltd on

The importance of maintenance for Resident Unit Managers For resident unit managers (RUMs), maintaining a site in good order is just one of the tasks you have on hand, and undoubtedly one of the most important ones. A poorly maintained property can lead to dissatisfied clients, and potentially costly litigation. Let’s take a look at what can happen when maintenance is not carried out to an appropriate standard, and what resident unit managers need to keep in mind when appointing contractors.… Tommy* was a resident unit manager looking after a holiday apartment complex in a popular tourist destination. He received an online booking from Lily*,Read More →

Contributed By: Nick Buick on

Join us on Friday THE 8th of October at THE Warehouse in THE Valley as we announce THE 2021 winners of THE AWARDS. The industry excellence awards for service providers within the MLR Industry. Winners are decided by popular vote from our own 500+ onsite managers, all of whom are invited to attend. We look forward to a sensational evening of fun and celebration as we acknowledge the service providers who gave their all and made our industry a strong, exciting and amazing field we all operate in.  The evening will be hosted by accommodation and travel presenter, Cassandra Trezise with special appearances from… everyoneRead More →