General Interest

Contributed By: Mike Phipps Finance on

For the third successive year Mike Phipps Finance have taken out the prestigious Onsite Manager’s Industry Excellence Award in Finance. At a gala event in Brisbane the Phipps Finance team were recognised by their peers and the industry as providing a standard of excellence worthy of recognition. “We started 12 years ago with a focus on service and reliability, and we’ve stuck to our plan, despite distractions and the temptations of cost cutting and lowest common denominator strategies” said director and founder Mike Phipps. “This award is particularly gratifying in terms of confirming our business model. We also have a wonderful team without whom theRead More →

Contributed By: Nick Buick on

The official photos from THE Awards 2021. This was the largest event we’ve ever held. By all accounts everyone had a sensational time. All attendees are welcome to repost these images anywhere they wish. Thanks for coming, everyone, thanks to our amazing sponsors: Complex External Cleaning, Steamatic Gold Coast, AON Insurance, and HiRUM Software Solutions, and I really can’t wait for next year’s!Read More →

Contributed By: ARAMA on

As reported by the Australian Bureau of Statistics, Queensland has seen approximately 14,000 Australians migrate from interstate in the 2nd & 3rd quarter of 2020 and there is no sign of a slowdown in interstate migration to Queensland. The growth in Queensland residents has created a high demand for homes. Either by owner occupiers or by long-term residential tenants. This has driven average weekly rentals and property prices sky high. Low interest rates and the desire for interstate migrants to work from home in Queensland has fuelled emotive buying tactics which put further pressure on the tight rental market. At the height of the pandemic,Read More →

Contributed By: By Michael Gapes, Partner, Carter Newell Lawyers and Peter Lynch, Sales Manager, Aon Risk Services Australia Ltd on

The importance of maintenance for Resident Unit Managers For resident unit managers (RUMs), maintaining a site in good order is just one of the tasks you have on hand, and undoubtedly one of the most important ones. A poorly maintained property can lead to dissatisfied clients, and potentially costly litigation. Let’s take a look at what can happen when maintenance is not carried out to an appropriate standard, and what resident unit managers need to keep in mind when appointing contractors.… Tommy* was a resident unit manager looking after a holiday apartment complex in a popular tourist destination. He received an online booking from Lily*,Read More →

Contributed By: Nick Buick on

Join us on Friday THE 8th of October at THE Warehouse in THE Valley as we announce THE 2021 winners of THE AWARDS. The industry excellence awards for service providers within the MLR Industry. Winners are decided by popular vote from our own 500+ onsite managers, all of whom are invited to attend. We look forward to a sensational evening of fun and celebration as we acknowledge the service providers who gave their all and made our industry a strong, exciting and amazing field we all operate in.  The evening will be hosted by accommodation and travel presenter, Cassandra Trezise with special appearances from… everyoneRead More →

Contributed By: Nick Buick on

Since I was involuntarily thrust into this industry 15 years ago, I have long concluded, and thus argued that onsite managers make ideal candidates for investment property management. Onsite Managers live on site (ya don’t say, Nick?) and have invested on site so they have a vested interest in ensuring quality tenants are selected for the property. They keep maintenance costs low without the need for costly call-out fees for basic issues. They know the building intimately, being privy to the body corporate committee’s wishes and also the rental demand inside the complex and the area as a whole. A good onsite manager, armed withRead More →

Contributed By: Resort Brokers on

One of ResortBrokers best performing agents has made a move from her previous patch in far North Queensland to set up as a management rights specialist on the Sunshine Coast. In the three years she’s been with ResortBrokers in the far north, Chenoa has racked up an impressive $28 million in sales from 19 deals and is now looking to continue that success in her new zone. She joins ResortBrokers Senior Executive Glenn Millar as the company’s second specialist on the Sunshine Coast. Her track record speaks for itself. In November 2019, Chenoa achieved the highest multiplier (above 4.5X) in her region in recent yearsRead More →

Contributed By: Hynes Legal on

Yes – that’s right.  Chris Irons is starting with us, as reported in the Courier Mail. As the Commissioner for Body Corporate and Community Management for the past five years, Chris has been at the centre of the strata industry in Queensland. Every major issue at the core of strata in Queensland has been across his desk. His move to join Hynes Legal has been gestating for some time because it is a serious step for all concerned. It is not something that has been undertaken without a lot of planning and thought.  The community around strata (and in that we include everyone from lot owners, committees, strata managers andRead More →

Dear Nick,I posted a listing last week and I can’t find it when I search for it on RealEstate.com.au! Why is it not on there?!Signed,Every Onsite Manager. This is an email I receive several times a day. It happens so often I decided to write an article about it. Firstly, it always pays to provide the LISTING ID for specific issues. It is the number shown on every listing and it will start with a 39xxxx (sometimes 38xxxxx if it’s an older one). This listing ID is like a serial number for your listing. It is unique to every single listing. You can have 200Read More →