Contributed By: Nick Buick on

September 1st 2016 saw us launch the new site interface. The objective was to ensure content and advertising was more integrated so the site flowed better, and also ensure we had better support for mobile devices. Ensuring less pitfalls for our managers was also a big priority, so we now screen uploaded images to check they are named correctly, inspection times can now be added using an html5 calendar widget, and images are uploaded in sequence now so corrupt files are easier to spot. Other enhancements include the ability for Brokers to buy more featured listing credits as they need them. PDF brochures can nowRead More →

Contributed By: Kerin Benson Lawyers Pty Ltd on

Pokemon Go is all over the news with stories of people walking out onto roads into the path of cars and others being lured into areas and then attacked. Someone has reportedly gone so far as to quit their job to play it full time. These are obviously extreme examples. What has been happening on a daily basis and which has only been touched upon in the news is that some property owners have been inundated with strangers entering their property when playing their game. This blog is to highlight some of the issues for owners corporations and community associations. First, what is Pokemon GO?Read More →

Contributed By: Lindsay Petty Management Rights on

There have been many of articles written on the Management Rights business model in Queensland over the years. Multipliers in Management Rights are one of the key areas that people are keen to find out more about. Like most business operations the model is the same however the individual businesses can vary considerably. Management Rights are no different. A real estate agency or a McDonalds franchise, they are all individual businesses but have an overlying business model structure in place. The management rights business model has some real strengths when we compare to various other models. If we look at some of these strengths: The BC salary, or often known as the remuneration,Read More →

Some time ago I published an article on what I thought was reasonable for a Body Corporate to request from a buyer of management rights, in considering whether or not a Body Corporate committee should consent to the transfer of management rights agreements to the buyer (See the original article here). This is an important issue, because under the Body Corporate and Community Management legislation, a Body Corporate committee must not unreasonably withhold approval to a transfer. Under the legislation, one of the matters which a Body Corporate committee may have regard to is the financial standing of the proposed transferee. My opinion as expressed in my previous article wasRead More →

Your investment property could be at serious risk of damage with a new trend of tenants holiday letting rooms or the entire property through Airbnb on a per night basis. This can significantly increase the risk of damage and security of your property without the extra reward for you as the landlord. In other words your tenant could be making extra income from your property but you are wearing the risk. Legislation governing tenancy agreements is outdated as most of it was written before Airbnb existed. So you need to be proactive and start protecting yourself. Quick disclaimer first. I am not a lawyer soRead More →

We have all seen the show “Undercover Boss”. There have been two instances over the past 2 years that I have placed myself in the relief management/temp world as an “undercover boss”. What is it really like to be a relief manager? “Easy” you’d think. You just come in, do your job, leave at the end of the contract and get paid well. You are greatly mistaken. When I first put the feelers out about starting Real Strategix Relief Management Program it happened by sheer accident. As you quite possibly know I am a Trainer. I have over 15 years’ experience in all aspects ofRead More →

Contributed By: TheOnsiteManager on

American cowboy Will Rogers uttered the famous quote: ‘It takes a lifetime to build a good reputation, but you can lose it in a minute.’ In Management Rights it’s not just your reputation that must be built, but that of the complex as well – this can be particularly problematic when a complex is purchased from a less-than-perfect, former manager. Many onsite managers to-be will seek out businesses with a very small internal letting pool and a large number of outside agents. This situation is often symptomatic of an incompetent manager who has lost the trust of investors and is selling an under performing business. If it can beRead More →

Brisbane Airport Corporation invited TheOnsiteManager along to their community workshop to talk about their latest projects, how they are being implemented and what they mean for tourism businesses in Queensland. Over the next decade, BAC are investing $3.8 Billion into new infrastructure projects. International travel is growing at a rate of 6% PA presently and the corporation wants to ensure the Brisbane Airport offers a world-class facility that can accommodate this continued growth. The first thing that they pointed out was the New Parallel Runway (NPR) project. Paul Koglan, their lead project manager, tells us it will be operational within 4 years. Currently, the airportRead More →

In our business we spend a lot of time with new clients as they go through the journey of discovery that leads to the decision to purchase an accommodation business. That process can take weeks, months and sometimes years. Because we don’t charge fees to clients we certainly hope that one day they borrow some money and we make a few dollars. However, we have a duty of care to put the clients’ interests rest and if that means helping them to not make a bad decision then so be it. At some point in our work with new clients a suitable asset will beRead More →

1form

When we initially activated 1Form for our managers almost a decade ago, we were shocked to be met with an overwhelming chorus of protests. Back in those days, managers were not impressed that they were receiving applications via 1Form and demanded we switch the service off again, at once! The objections ranged from inconvenience at having to use something “new”, to distrust of a 3rd party forwarding tenant information, to the complaint that they were “getting too many applications” for properties (Do you remember when getting too many rental applications was your biggest problem? What a time to be alive!) Of course this was 8-9 years agoRead More →

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