Contributed By: HiRUM Software Solutions on

Article supplied by HiRUM, Original article from Snapshot With massive amounts of data now available to hotels, it’s safe to say that all future technologies will rely on data and integrations. The need for an independent system to collect and connect all existing data for hotels has become inevitable. Enter the data platform, but what does that mean and how does it work for hotels? Data analytics. Data intelligence. Harmonized data. Big data. We’ve all heard about the endless facets of data, but data is essentially worthless unless it is properly stored, intelligently related to the various parts, and made accessible to users and otherRead More →

Contributed By: Resort Brokers on

ACCOMMODATION business and property owners in Far North Queensland are taking advantage of buoyant market conditions to sell or trade up, say industry experts. The Cairns office of specialist commercial agency Resort Brokers Australia has settled 18 FNQ accommodation and hospitality property and business sales in the past year, said national sales manager Trudy Crooks. “Robust tourism growth is fuelling opportunities across the region, resulting in high levels of activity and strong demand for accommodation operations,” she said. “Our local office has transacted more than $22.5 million worth of property in 12 months.” In response, Resort Brokers Australia has recruited North Queensland business consultant andRead More →

Contributed By: Resort Brokers on

Another popular and informative ‘Management Rights Made Easy’ seminar will be presented by Resort Brokers Australia on the Gold Coast in early August, to assist newcomers to the industry. The event will be latest in a long-running program of presentation conducted by Resort Brokers in the coastal tourism and lifestyle hotspot, highlighting the ongoing appetite for information on management rights. Hosted by accommodation software specialist Hirum at their Arundel training facility, the seminar gathers a panel of industry experts to share their extensive experience and answer questions from guests including new and intending building managers. Industry insights will be presented by management rights finance expert,Read More →

I frequently speak with managers who are frustrated by the standard of service offered up by so-called specialists in Management Rights, who in reality, have limited experience and knowledge of this industry and result in unnecessary professional fees and cost blowouts. Existing “industry accreditation programs” appear to me as little more than pay-for-play operations that exist purely to sell magazine advertising, where anyone can be ‘accredited’ if they simply open their chequebook. This doesn’t help our industry, in my opinion, as such we have set out to develop a program that has complete financial independence and is entirely merit based, as measured by the managementRead More →

Contributed By: Hynes Legal on

We first wrote about bullying in strata more than two years ago. We have been waiting for a while, but we finally have a decision from the Fair Work Commission (FWC) that gives some guidance about whether the sort of conduct we regularly see in terms of committee and resident manager communications constitutes bullying. And if we are going to gloat just a little bit, it played out the way we predicted it would. Every other day we deal with business relationship breakdowns in strata. Tit gets exchanged for tat. Petty email wars ensue. Mud gets thrown and names called. A committee/management rights relationship is a special one. IfRead More →

Contributed By: Mike Phipps Finance on

I was once told that the definition of a consultant is someone who steals your watch and then asks you the time.  I have also heard that a good accountant, when asked the total of 2 + 2 will reply, “What would you like it to be ?” Perhaps fortunately, in our world, things are a bit more cut and dried.  We are certainly seeing a quantum shift in the banks’ approach to loan assessment and obviously the various investigations and commissions currently under way are driving a far more conservative credit environment. Interestingly, this is leading to a refocus on lending fundamentals and, inRead More →

Article supplied by HiRUM, Original article from Snapshot The benefits of building a strong online review profile are irrefutable…Online reviews not only provide a unique opportunity to foster guest relationships post check-out, but have also been proven to deliver higher profits to accommodation providers. We discussed these benefits in more depth in a recent blog article. Now, we would like to explain to you the benefits of responding to the reviews your property receives & how you should go about doing so. Reviews, responses and Google It’s rare for Google to openly discuss aspects of their ranking algorithm, but perhaps in an effort to support smallRead More →

Contributed By: Mike Phipps Finance on

For those of you who may still think the photo I use in some articles is current, it is not. The look of shock on some faces when we first meet suggests that it might be time to update said image and nothing confirms my retreat into older age more than recent events.  Yes, it’s true.  The managing director and I have purchased a caravan.  But Mike, you’re too young I hear you cry.  Nonsense, the MD may be too young, child bride that she was, but I am certainly age qualified. In fact, I know of several other industry specialists who call something onRead More →

Your trust account and the way you operate it is your lifeline. When dealing with thousands of dollars there are 2 types of people. 1) Honest 2) Dishonest There is no in between. As a managing agent, landlords are trusting you to handle their income with honesty and integrity. After many years in the industry, I have performed end of months with as little as $2000 in the trust account and as great as $200 000 in the account. Each time the money, system and process were treated exactly the same……with care. One property or 1500 properties, each state of Australia has regulations and rules inRead More →

Contributed By: Short Punch & Greatorix on

Every day, we read of the power that is wielded by elected persons around the world, either as a result of our democratic process or somebody engineering themselves into being the head of government. It is an interesting concept of democracy that we are all willing to exercise a voting right to put a person in power and then that power can be wielded with quite a degree of discretion and decision making by that person. Then you get the complete opposite where a government will not move to make a decision without a referendum or a plebiscite from the people giving it a directionRead More →

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