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Contributed By: Nick Buick on

Dear Nick, I just finished uploading all my images and they look awful. They are all sideways and cropped strangely and dark and out of focus. What am I doing wrong? This is, indeed, a very familiar email/telephone call that I receive from managers quite often. And after viewing the images in question, my response is as follows:Read More →

Contributed By: Nick Buick on

Dear Nick, I just received a 1Form application. How do I view it? I don’t know my password, I don’t know my username, it keeps telling me it wants me to ‘verify’. Please help I need to see this application ASAP!Kind Regards,Every Onsite Manager I get that email (often in less conversational tones and language not suitable for this family blog) at least half a dozen times per day… every single day. Setting up 1Form is a tedious process and I feel your pain! Every manager is sent an instruction pack that explains this process when they join our agency, but by the time theyRead More →

Contributed By: Nick Buick on

I sit on a BC Committee for a complex in Teneriffe that has 97 lots in the building. Each lot has underground car spaces that are on-title (ie: Not common property). The car spaces are in a secure parking garage, but they are open-plan (not individually enclosed). Over the years the committee has struggled significantly to keep parking garage clean of refuse and debris that lot owners and their tenants bring into their car space and store there. Everything from old couches, cardboard boxes, tool chests to rusting car bodies is being housed in various car spaces and making a real mess of the complex.Read More →

Contributed By: Hynes Legal on

The background Law can be a very dry occupation. As long as you are not on the receiving end of them, some of the lines in legal judgments can be somewhat amusing. One of the best judgments in recent times was the striking out of the bulk of Mark Latham’s defamation defence, but the judgment in this decision started with: ‘In his notes for a law lecture dated 1 July 1850, Abraham Lincoln wrote: Discourage litigation. Persuade your neighbours to compromise whenever you can. Point out to them how the nominal winner is often a real loser – in fees, expenses, and waste of time.’ If you were inRead More →

Realestate.com.au’s Rent Specialist, Kurtis Pirotta, sits down with a local tenant to discuss exactly how tenants are using their service these days to locate rentals from TheOnsiteManager. There’s a lot of great information here about how we can tailor our marketing strategy to capitalise on tenant search methods. Check it out!Read More →

Contributed By: Mike Phipps Finance on

As accommodation industry professionals we are all in the people business. Our clients are people, our owners, tenants, landlords and committee members are people and our guests are, for the most part, people.  Yes, the pet friendly resort is on the rise but let’s stick with people for now. As people in a people business I would argue that our greatest asset is our ability to communicate effectively.   In recent years the explosion in social media use combined with the myriad nonverbal, non-personal forms of communication at our disposal is resulting in more communication than ever before. Social Media users in Australia are some ofRead More →

Contributed By: Nick Gorrell on

The World of technology relentlessly changes how we do day to day activities that we currently take for granted, we have seen the likes of google, airbnb, uber and VR come from nowhere to become the accepted norms. I recently found this interesting video on a service being used for property management in California US and thought that you would enjoy watching it. While I suspect that this service may not be the final answer to providing ultra efficient and cost effective rental agents (quite a few of the prospective tenants I have met are more likely to ‘borrow’ the robots than politely interact withRead More →

Contributed By: HiRUM Software Solutions on

We all know the Internet has come along in leaps and bounds in the last decade.  But just how far have we come in terms of convenience and security? When ‘The Cloud’ became a reality a few years back, many managers breathed a sigh of relief at the idea their information was safe and sound in a cushion of floating security, where they were no longer restricted to accessing what they needed whenever they needed it. No longer would they lose data or private information if their hard-drive crashed, and no longer did they have to transport that information everywhere they went. All of aRead More →

Contributed By: Archers Body Corporate Management on

Throughout the year, unit owners are issued with a number of body corporate meeting notices. These notices could include information related to committee meetings, voting outside of committee meetings (known as flying minutes), and the annual general meeting. Current legislation specifies these notices must be issued within certain timeframes, which range from 7 – 21 days (including postage) from the date of the meeting. This timing ensures that unit owners and committee members have enough time to consider the contents of the notice to make informed decisions. The information in the annual general meeting notice is essential to unit owners, as it contains details about body corporate levies forRead More →